Below you will find answers to some commonly asked questions. If you can’t find the answer to your question, please email firstname.lastname@example.org.
How do I know if the Production Team is right for me?
To find out if the Production Team is right for you, go through the Grow Plan and complete the Personality Assessment and the Spiritual Gifts Assessment. You can find these assessments here.
How do I join the team?
The best way to join the Production Team is to start by going through the Grow Plan at one of our locations.
How do I know when I am scheduled?
We use Planning Center Online to schedule our team to serve. You will get notifications when you are requested to serve and the app will allow you to see all of the services that you have accepted to serve. In Planning Center you will also be able to see the call times, rehearsal times and service times that are associated with your schedule. To visit Planning Center click here.
What is GroupMe?
GroupMe is a free app that allows for easy communication between team members and groups of team members. It can be easily downloaded from the Apple App Store or Google Play. You will be added to the ITOWN Production GroupMe after you have graduated INFUSE. Your team leads and Campus Producers may also add you into other GroupMe chats.
What are “service blocks”?
To help facilitate a distraction free environment, the production team serves in service blocks, not by individual services. This can be a morning service block consisting of a rehearsal and 2-3 services or an afternoon service block consisting of a rehearsal and 2 services. These service blocks can change based on the season that ITOWN Church is in and the campus at which you are serving.
Where do I park?
We honor guests by giving them preferred parking. We ask that all team members park away from high traffic areas. This looks different for every campus, so ask your Team Leader or Campus Producer where the production team parks at the campus at which you are serving.
What do I wear to serve?
Dress appropriately. What we wear can sometimes speak louder than what we say. Be mindful to not dress in a manner that would distract others or cause you potential harm. ITOWN Church does not ask for a specific attire for the production team, however, please refrain from wearing shorts, skirts, or dresses that are shorter than your fingertips, halter tops or spaghetti straps (except as a layering piece), or extremely baggy clothing. Use your best judgment and ask your Team Leader or Campus Producer if you have questions. *Stagehands wear all black*
How do I check-in when I am serving?
Rock is the database we use to help care for the team. Every time you serve, we ask that you check-in at the designated iPad. This allows the church to have accurate measurements of active team members, how many are serving each week, and how our teams are growing. During this check-in process, name tags will be printed for you to identify that you are serving and on what team you serve.
How do I know the service flow when I am serving?
You can find the service flow in Planning Center Online. To visit Planning Center click here.