USHER TEAM

TEAM VISION 
Prepare guests for a positive worship experience by welcoming and assisting them to a seat, facilitating offering and maintaining a distraction free environment.  With our serving, guests are able to hear the truth of God’s Word and experience God in a unified worship environment.

TEAM ROLES AND RESPONSIBILITIES 

• You will be helping others by maintaining order, eliminating potential distractions, and reducing the fears associated with attending a new church. Serve when scheduled and contact your Team Leader when you need a replacement.
• Be on time and attend pre-service team huddles. Pre-service usher meetings will be held 30 minutes before each service. You will meet with your Team Leader, pray, receive position.
• HANDS FREE! Please do not have a coffee drink in one hand – all of your attention should be focused on guests and members.
• Identify available seats. As the service progresses, know which seats are available in your section. Escort people entering the auditorium to available seats in your section.
• Be watchful for people who may have questions or special needs, particularly seniors or those who are disabled. Direct them to the appropriate section.
• Remain alert to potential distractions in your section.
• After the auditorium has cleared at the conclusion of the service, walk the aisles of your section to pick up trash, worship guides, coffee spills, etc.
• Direct your concerns, problems or improvement suggestions to your Team Leader or Campus Pastor.
• The Team Leader will train you on the specifics of seating, offering and dismissal at your individual campus.
• Serve when scheduled or notify your Team Leader if you cannot make it to serve.  Schedules are created on a monthly basis and communicated to the entire team via Rock.   
• Please download and communicate through the ITOWN church and GroupMe apps. Your communication is crucial for building community and carrying out effective ministry.

MAKE SURE YOU COMPLETE THE STEP TWO CONNECTION CARD!